Use our capabilities and skills to manage your systems
Service overview
Business owners and IT staff are consistently short of resources or expertise to get their IT job done. With a combination of our assessment and setup process, our own IT management expertise (remote and on-site) and select vendor-hosted services where appropriate, we know we can almost always do the job faster, cheaper and more reliably. We know there isn’t a one size fits all solution in the outsourcing or managed services business. In some cases it makes sense to start with a small set of services or an initial department, or to simply use our services as a back up to existing people and process. Some customers use our services as a bridging arrangement, to cover a staffing shortage or departure. We also know we can’t just come in and take over. Our initial engagement has the added benefit of fixing some things and getting them current before moving to the management stage.
This service consists of 5 separate stages:
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Initial consultation to determine value and fit
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Hands on technical assessment
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IT optimization activities
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Commencement of Managed Services
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Optional migration of key services to vendor-hosted systems
The value of this service
Cogentes provides a complete range of standard IT services to manage your key infrastructure, help you meet your business goals and save you money. The value to you is in the following areas:
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Reduced and predictable costs
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Remedy for broken problems
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Bringing you systems current
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Delivering Peace of Mind
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Gaining outside expertise
Specialist Areas we cover include:
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Servers, File, Print, Web
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Desktops including updates and management
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Network, optimization & monitoring
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Backups – systems
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Disaster Recovery
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Email & Messaging
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Internet access services.
