Cogentes provides five core services to help organizations realize their business strategies through the effective utilization of people, process and technology.
Business owners and IT staff are consistently short of resources or expertise to get their IT job done. With a combination of our assessment and setup process, our own IT management expertise (remote and on-site) and select vendor-hosted services where appropriate, we know we can almost always do the job faster, cheaper and more reliably.
This service helps an organization define where their people, process and technology could be within 3-5 years. It answers this basic question: “given projected business requirements and growth potential, what operating model should be in place in the next several quarters?” This service envisions a range of options, any of which would be desirable, rather than one operating model that a business must slavishly work toward.
The value of this service is that it provides a realistic vision of what a company’s operating model can become, balanced against industry standard benchmarks and best practices.
This service helps an organization develop a roadmap to navigate from their current state to their future state operating model. The roadmaps that Cogentes develops are practical, realistic and broken down into phases. Each phase has its own milestones and associated business value that provides additional incentive for the business to achieve. The roadmap does not assume one target end-state. Rather, it is designed to be flexible and allow the roadmap to evolve if necessary while still arriving at a desirable future state operating model.
The value of this service is that it provides a clearly defined, realistic, yet flexible roadmap to follow and results in building a desirable future state operating model for people, process and technology.
This service provides insight into our clients’ actual operating models (people, process, technology). Many organizations assume they know how their people, process and technology are being utilized. This service unveils how they are actually functioning and how issues in these areas hold a company back from achieving business goals.
The value of this service is that it reveals, across the enterprise, the actual operational linkages between multiple business functions and the IT function. This insight provides a framework for improving the business and IT relationship, the overall efficacy of IT, and linkages between business strategy and IT.
These services are designed to help organizations achieve optimal efficiency and reduce costs from their technology infrastructure while improving service levels and data protection. They include:
Infrastructure optimization
Virtualization strategy
Going green initiatives
High-availability (HA) and disaster recovery (DR)
Data protection and recovery
Messaging and collaboration/unified communications strategy
Directory services strategy
The value of these services is that they save organizations a great deal of money while improving the productivity and efficiencies of a work-force.
